FAQs
Unable to find what you are looking for? Contact us via our enquiry form.
ARE YOUR products FREE FROM animal-derived ingredients?
We do not use any materials derived from animals in the manufacture of our paints and glues marketed under the Scola Brand. No Scola branded products are tested on animals.
ARE YOUR PAINTS NON-TOXIC?
Yes, our paints are non-toxic. Please refer to the product's Safety Data Sheet for more information. You can download the SDS here.
What does the choking hazard icon on the label mean?
The choking hazard on the label is due to the cap on the bottle being a choking hazard so if the paint is poured out into a container before use then the paint is fine for all ages. The 0-3 icon on the label is to identify the cap on the bottle as being a choking hazard. If the paint is poured out into a container before use then the paint is suitable for ages 1+.
Is your air-drying clay suitable for use in a kiln?
No, Air Drying Clay is not suitable to put in the Kiln and would cause it to burn.
CAN I BUY DIRECTLY FROM YOU?
We sell directly to education organisations and distribute to the educational market through Local Authorities and Independent school suppliers. We also sell directly to the trade and retail sector.
For a list of retailers that we work with, please visit our Where To Buy.
If you would like to sell Scola, we recommend that you fill out our enquiry form so that we can confirm whether you meet the criteria and threshold.
How do I contact you with an order-related enquiry?
For orders placed directly with us, please contact your sales representative or use the enquiry form.
For orders placed with retailers, please get in touch with the retailer directly.
DO YOU SELL OTHER BRANDS?
Yes, Scola is part of the Daler-Rowney Group. Daler-Rowney distributes other brands in the UK that are part of the FILA Group including; Giotto, Pacon, Fadeless, Bordette, Giotto be-bé, DAS, Lyra, Canson, and more.
For more information, please contact us via our enquiry form.
What is the minimum order for free shipping?
The minimum order value for free shipping is £250.
Do you ship internationally?
Yes. A quote would need to be provided. Contact us for more details.
What is the standard lead time for delivery?
The standard lead time for delivery is 5-7 working days for items in stock. We will let you know when products are not in stock.
Do you offer next day delivery?
No we do not offer next day delivery.
